Privacy Policy
Last updated on: October 2, 2025
Introduction
At Fresh Nest Co, we’re committed to protecting your privacy and creating a safe, enjoyable online experience. This Privacy Policy outlines how we collect, use, and safeguard information from visitors and clients (“you”) when you use our website, contact us, or book our services. By engaging with Fresh Nest Co, you agree to the terms described below.
Personal information we collect
We may collect personal identification information in various ways, including when you visit our website, fill out a form, request a quote, or communicate with us via email or phone. This may include your name, email address, phone number, and service location details. You always have the choice to provide such information voluntarily.
Non-Personal Information
We may also collect non-personal information about visitors whenever they interact with our website. This can include browser type, device type, internet service provider, and other similar technical information used to help improve user experience and site performance.
Payment information
When you make a purchase or booking with Fresh Nest Co, we collect only the necessary payment information to process your transaction securely. All payments are handled by trusted third-party payment providers who meet strict security standards.
How We Use Collected Information
All data is used strictly for operational purposes and is never sold or shared without consent. We may use the information we collect to:
Deliver and manage the services you’ve requested.
Improve our website and service offerings based on your feedback.
Communicate important updates, confirmations, or support messages.
Personalise your experience to ensure you receive the most relevant information.
How we protect your information
We adopt industry-standard security practices for data collection, storage, and processing. These measures protect against unauthorized access, alteration, disclosure, or destruction of your personal information and booking data stored on our systems.
Sharing Your Information
Fresh Nest Co does not sell, trade, or rent users’ personal identification information. We may share limited, non-identifying information with trusted partners who assist in operating our website, managing bookings, or providing service support - but only to the extent necessary to perform their function and only under confidentiality agreements.
Cookies
Our website may use “cookies” to improve your experience. Cookies help us understand how visitors use the site and allow us to enhance usability and functionality. You can choose to disable cookies in your browser settings, but some parts of the site may not function as intended if you do.
Your Rights and Choices
You have the right to access, update, or request deletion of your personal information at any time. To do so, please contact us at teegan@freshnestco.com.au, and we’ll respond promptly.
Changes to This Policy
Fresh Nest Co reserves the right to update this Privacy Policy at any time. Any changes will be reflected on this page with an updated revision date. We encourage visitors to review this page regularly to stay informed about how we protect the personal information we collect.
Contact Us
If you have any questions about this Privacy Policy or the practices of Fresh Nest Co, please contact us at:
Email: teegan@freshnestco.com.au
Phone: 0433 705 885
